Returns & Exchanges
At Ambrosia, we stand behind the quality of our gourmet selections and want you to be completely satisfied with every bite. If your order arrives damaged or doesn't meet our freshness standards, our dedicated team is here to make it right.
Contact Support
Email our customer care team within 48 hours of delivery with your order number and details regarding the issue.
Provide Documentation
For quality concerns or shipping damage, please attach clear photos of the product and the original packaging to your request.
Review Process
Our quality assurance team will review your claim within 2 business days to determine if a refund or a replacement is appropriate.
Resolution
Once approved, we will either ship a fresh replacement at no extra cost or issue a full refund to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing